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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Call To Schedule (616) 399-2540

"Great service. Very helpful in answering questions. Every team member who engaged with my fur baby was warm and friendly. We were in a private room and met with the vet tech Amanda. She stopped back into the room after 15 minutes to apologize for the delay as the vet's previous appointment ran long. However, a few minutes later Dr. Patterson came in the room. She was very generous with her time and invited me to ask any questions. Our fur baby Pork Chop was unusually nervous so she sat with him before and after checking his ears. He was rewarded with treats for being a good patient and a good dog. The team members handling reception and billing were very busy and enjoyed helping each client. I'm not sure the name of the young lady who took my payment, but she asked how everything went for Pork Chop and if I had any questions on the bill. Very friendly and helpful. Prompt service. Every team member went above and beyond to make sure any concern of mine was addressed despite it being a busy facility, and I felt they would give me whatever time needed to address my questions."

Curtis R. B.

(616) 399-2540 Call To Schedule
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