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Ottawa Animal Hospital West

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New Clients

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Meet The Doctors

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Services

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Contact Us

We are here to service the cities of Holland, MI, West Olive, MI, Zeeland, MI, Grand Haven, MI, Grand Rapids, MI, Allendale, MI, Fennville, MI, Saugatuck, MI, Hesperia, MI, Allegan, MI and more!

Ottawa Animal Hospital West is a full-service, AAHA accredited veterinary medical facility, located in Holland, MI. We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Your pets’ health and well being are very important to us, and we take every possible measure to give your animals the care they deserve. Our entire staff is Fear Free Certified to ensure we are helping your pet have a low-stress experience with us, every time. With our seven skilled doctors on staff, we have over 100 years of veterinary experience to utilize for our patients. Please take a moment to contact us today, to learn more about our veterinary practice and to find out more information about how Ottawa Animal Hospital can serve the needs of you and your cherished pet.

All Staff is Fear Free Certified through Level 1.

Hear what our clients are saying about us

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★★★★★ Wow...after 30+ happy years with several pets at one vet practice we weren't looking forward to finding a new practice when we moved. Our first check-up and vaccinations with Dr. Heitman, the vet tech and all the staff involved were a great experience and we're feeling confident that we've landed in the right place for our dog's new veterinary home.Pam Ralston H.Pam Ralston H. ★★★★★ I had an emergency with my cat Oliver and took him to Ottawa Animal West since they have night hours and thank goodness I got right in and they got Oliver on oxygen right away as he was having trouble breathing. Would highly recommend them for your animal needs!Diana P.Diana P. ★★★★★ Great place to take your animal to see the doctor here thank you,Victoria V.Victoria V. ★★★★★ They like my catJosh E.Josh E. ★★★★★ My cats are so calm here it's awesomeBenjamin B.Benjamin B. ★★★★★ Always a positive experience at Otawa Animal Hospital. Unfortunately, there was a euthanasia so it was a little kaotic.Abominable J.Abominable J. ★★★★★ Very friendly and personable. Open to talk to you about anything. They want what's best for your pet.Ally B.Ally B. ★★★★★ No waiting and Great People!Art S.Art S. ★★★★★ Great service. Very helpful in answering questions. Every team member who engaged with my fur baby was warm and friendly. We were in a private room and met with the vet tech Amanda. She stopped back into the room after 15 minutes to apologize for the delay as the vet's previous appointment ran long. However, a few minutes later Dr. Patterson came in the room. She was very generous with her time and invited me to ask any questions. Our fur baby Pork Chop was unusually nervous so she sat with him before and after checking his ears. He was rewarded with treats for being a good patient and a good dog. The team members handling reception and billing were very busy and enjoyed helping each client. I'm not sure the name of the young lady who took my payment, but she asked how everything went for Pork Chop and if I had any questions on the bill. Very friendly and helpful. Prompt service. Every team member went above and beyond to make sure any concern of mine was addressed despite it being a busy facility, and I felt they would give me whatever time needed to address my questions.Curtis R. B.Curtis R. B. ★★★★★ Knowledgeable, kind, trustworthy staff!Michelle SMichelle S ★★★★★ Our 1 year old cat recently began behaving oddly and this was the first place we were recommended to go to. They ran tests and told us the whole process and didn't hesitate to tell us more when we asked. They were very kind and treated us and our little boy with respect. I'm very pleased with this experience.WitchyWitchy ★★★★★ A few weeks ago was our first visit to this veterinarian’s office. We were looking for an office that accepted reptiles and other small animals, as our regular vet in our town does not. We were very fortunate to learn that not only does this office accept reptiles, but they will also accept other small animals. And their fees are not CRAZY for seeing them either. A big sigh of relief for these pet parents! We always want the best for our babies, and having access to health services for the critters that are less worried about by most of society is amazing!Our first visit was with Dr Carlson, for our bearded dragon Johnathan. The office staff, vet tech, and Dr Carlson were all extremely friendly and welcoming for our first visit. They explained the process and quickly brought us to the room. The office and room was clean, spacious, and didn’t have any strange odors or smells- which you can sometimes experience in places where they see pets.Dr Carlson was caring, efficient, and empathetic towards the situation that made us bring our bearded dragon in for a checkup. She quickly followed up with the stool sample test results, and provided advice and care for the results we were provided. We have been highly satisfied from start to finish with this office so far. We are hoping things start looking up for our bearded dragon, and are feeling hopeful thanks to the high efforts of this office.We look forward to bringing our other pets here, and feel peace knowing there is somewhere to bring them that cares and also won’t break the bank.o Oo O ★★★★★ I’ve posted about Ottawa animal hospital before. I was introduced here when I moved to the area and my 22 year old cat became ill. There wasn’t a lot they could do for her as she’d developed a very large cancerous bulb. They were very attentive and gentle. Even in her condition, she wasn’t at all scared. Dr. Turner prescribed medication to ease her pain.I am amending my review as I’ve patronized this establishment for four years after having adopted another cat. Another calico and just as feisty. She came to us ill and on the mend. The people at the hospital suggested ways to mitigate costs for all of the things she required. They were just as gentle and attentive to our new kitten as they were to my 22 year old cat. Gracie is almost three now and extremely lively, happy, and thriving. I attribute a lot of our success with her by way of the hospital.Nathan A.Nathan A. ★★★★★ Super friendly staff and speedy service. We went for as a 2nd opinion but I think we will be staying! Prices are very reasonable!denise M.denise M. ★★★★★ The doctors and staff here are very accommodating, whether it's finding appointments or finding ways to make my needy fur babies happy.Cynthia P.Cynthia P. ★★★★★ Loved how they treat animals ❤️Stephanie “A” M.Stephanie “A” M. ★★★★★ We were able to bring in our cat who was having some digestive issues. Dr. Carlson was able to give good advice and some medicine to try, which has worked perfectly.Sarah W.Sarah W. ★★★★★ No better place to take your fur baby! Best pet vet in the world!Kristen K.Kristen K. ★★★★★ Very friendly Veterinarian and techs. Seemed to enjoy animals and giving our kitties a checkup. Vet offered me coffee while I waiting for an exam procedure and brought it back herself. No one was pushy trying to sell us overpriced supplies which is much appreciated.Matt H.Matt H. ★★★★★ Both doctors and nurses are amazing and caring.AMRAMR ★★★★★ We adopted a large breed dog, and weren't sure where we would be able to go where they wouldn't judge us or our pup. We asked around, and they came highly recommended by other large breed families. The entire staff was amazing, we are always able to get in very quickly when we need to, and they always have a number of different treats to keep him busy while we are there!Stephanie R.Stephanie R. ★★★★★ Great staff! My dogs always get what they need.Christina M.Christina M. ★★★★★ Great place for our animals to get their health checkedLeanne S.Leanne S. ★★★★★ Great first time experience here, Chloe and the rest of the staff is great! Everyone is super friendly staff! My dog was happy the whole time (:Olivia V.Olivia V. ★★★★★ Took great care of pur boy. Between shots and surgery. Very understanding about our more natural alternatives. Very helpful with random allergic reactions.Bailey B.Bailey B. ★★★★★ Just an awesome place! I adopted my dog from Harbor Humane and got a free visit at Ottawa Animal Hospital when adopting her and we have made it her primary vet since then. She loves everyone there! She doesn't do well with new men and can be male aggressive, but OAH always accommodates and makes sure she is only handled by female staff, which I greatly appreciate! They take the time to call and see how she is doing after visits and I couldn't ask for a better vet for my girl! Thank you for all you do!Brodie O.Brodie O. ★★★★★ They take great care of both of my dogs. You can tell everyone on their staff loves working with animals.maximum E.maximum E. ★★★★★ Dr. Bergstrom and team are great. When I brought my dog in, I was really concerned about some health issues. They listened carefully and took the time to make sure everything was checked out. The doctor's calm, reassuring manner helped relax my dog and me! I highly recommend this practice.Teri T.Teri T. ★★★★★ Very caring and helpful!Gregg D.Gregg D. ★★★★★ Great people that work hereJason C.Jason C. ★★★★★ Such caring techs and vets!Barb W B.Barb W B. ★★★★★ We just absolutely love Dr Carlson!She’s very detailed, checks in on Peanut, goes above and beyond for our kitty.I won’t take her any where else!Lo G.Lo G. ★★★★★ Beautiful 🥰❤️Erica A.Erica A. ★★★★★ Words can't quite accurately describe what the doctors and staff here have done for me & my dogs over the years. The level of care, passion, kindness, empathy, and expertise I've experienced at/from OAH is incredibly high. I have no doubt that their care extended and enhanced the lives of my two Rat Terriers. This year I had to say goodbye to my 17 & 16 year-olds...it was gut wrenching to say the least. The way OAH helped me care for them (especially in their last days) and ultimately say goodbye is something I'm forever grateful for. It's always hard letting your ill furry friends go, but OAH made the process peaceful and painless for my dogs (and regret-free for me). Now they're caring for my newly adopted mini poodle mix. I cannot recommend OAH enough.Cheyenne G.Cheyenne G. ★★★★★ They always take great care of our Pixie:)Linda B.Linda B. ★★★★★ This place was very clean and helpful . The staff was so nice to me and my puppy Blue . Would highly recommend to my friends and family !Renee R.Renee R. ★★★★★ Very compassionate and truly care for your petMelissa A.Melissa A. ★★★★★ They saw my cat when my regular vet couldn't get him in for about a month. The doctor was super helpful and gave me a list of things to do to help my cats eye heal. The staff was friendly and my cat is doing great.Al K.Al K. ★★★★★ My new favorite place in Holland!I recently moved to the area and with multiple pets in my home, something is always bound to happen.They have squeezed two of my pups into their busy schedule and took phenomenal care of both of them (and me too by relieving my stress and anxiety).Kristi D.Kristi D. ★★★★★ Friendly, professional staff. Always responsive and helpful. Very caring and loving to our dog and cat. Highly recommended.S B.S B. ★★★★★ So pleased with the care my dog has received from Ottawa Animal Hospital! Ottawa Animal Hospital got my dog in on short notice when the vet my family had previously used gave us a two week wait on an injury my dog needed to be seen for urgently. Once my dog was seen, the communication from Ottawa Animal Hospital has been outstanding. At one point my pet's labwork was delayed due to weather (not at all Ottawa Animal Hospital's fault), and they called me to inform me of the delay and then called again the next day to follow up when labwork had been received. Very pleased with both care and communication.Jackie W.Jackie W. ★★★★★ I had to say goodbye to my cat that was unwell due to old age health problems. They were kind, patient, and explained each step of the process. I was allowed to hold her and say Goodbye.Shelly B.Shelly B. ★★★★★ An outstanding group of folks who took excellent care of my beloved dog. I am beyond grateful for the time and care they provided for my Charlie (a 2 year old Pit bull) especially after I had a really disappointing experience with another vet in town. His previous vet admitted (after two unsuccessful visits for his ear infection and a lot of money wasted) to being prejudice against Charlie’s breed and therefore didn’t offer proper care. That meant my Charlie suffered from this ear ache two weeks too long.Ottawa Animal Hospital West didn’t even show a moment of hesitation when I requested Charlie become a new patient there and told them his breed. In fact the woman who set up the appointment for us was already expressing joy about his breed and how much she adores them. What a relief! From the moment we arrived they never disappointed and were gracious, informative, and warm. I really believe they went above and beyond both getting to know him and earning his trust by also letting him get to know them too. FINALLY a Vet that will treat my Charlie like the tender hearted, smart, sweet, fun and friend loving dog he is. Thank you so much! Charlie is my baby and it makes my heart happy as well as gives me much needed peace knowing Charlie finally has a great Vet now who we can trust will respect and appreciate him. I know for sure he will continue to receive proper veterinary care and keep that goofy grin on his adorable face.Sincerely, Charlie’s Mom SheriSheri H.Sheri H. ★★★★★ Staff were friendly, showed care for my kitten, explained everything so that I knew what and why it was happening. Felt like my kitten was treated well in their care.Emily T.Emily T. ★★★★★ Our family has been incredibly impressed with Ottawa Animal Hospital. Dr. Zimmerman and the techs love and care for our dog so well. It also seems like they try to implement the least costly services first to see how our dog responds, and move from there. They've also been very safe through COVID. We highly recommend.Jennifer White G.Jennifer White G. ★★★★★ We love our pets, who doesn't? But can you find a balance between quality of care and COST of care? I think you can, and you'll find it at Ottawa Animal Hospital. We've use both the East and West locations for about 7 years now. In both locations, we never fail to get high-quality, well-informed care and I've noticed a curious lack of pressure to grab on to the latest rage in supplements, diets, vitamins. They will offer you what might be of interest but they will not brow-beat you into buying from them. They will just be there the next time you need them. For good stuff (yay Fear-Free care!) and bad stuff (that freaking Rainbow Bridge comes for everyone sooner or later). Great care, reasonable prices. I can live with it!Jen C.Jen C. ★★★★★ Everyone at Ottawa Animal Hospital has a passion for all animals. They have been so caring, patient and kind with my 8 year old Golden Retriever Guinness. Special thanks to Dr. Bergstrom. She literally saved Guinness's life after he was diagnosed with a severe spinal infection. For months Guinness couldn't walk and was in extreme pain. Through Dr. Bergstrom's care, he is walking on his own and has his goofy smile back. My wife and I love all of you folks at OAH!!Barry C.Barry C. ★★★★★ Everybody at both locations are so nice and not just to me! They treat my two dogs like they're part of the family❤️Michael P.Michael P. ★★★★★ My cat, Kurobai, got sick recently and this hospital took us in right away and took very good care of us. Kurobai is now back to his same old self, thanks for Dr. Zimmerman and Dr. Turner!Susanne LSusanne L ★★★★★ I've been taking my lucky at animal hospital since he was 3weeks old and he is 11 now. You guys are the best ❤️ and for my little Romeo that is 7 months he goes there too! Thanks so much.Delores V.Delores V. ★★★★★ Took lucky lady in on Tuesday ;she had been sick since early Saturday when I got her there they checked her over and gave her medicine . She is doing better. The vet that seen her was was very kind and treated her with kindness and was gentle with her.I would recommend them to anyone they are super good .I like the quality of their ability of treatment for your pet they know how important your pet is to you and your family.Kitty B.Kitty B. ★★★★★ Knowledgeable and friendly staffjkPaul D.jkPaul D. ★★★★★ Skilled veterinarians who take their time with you, and really an excellent staff all round works here. I've taken dogs I've fostered and my own pets here (2 cats, 1 pup) and have always received excellent care, advice, and help. Highly recommend them!Cecelia S.Cecelia S. ★★★★★ They treat pets and people with respect. Our pets actually like going to the veterinary office now.Mark B.Mark B. ★★★★★ Very friendly and helpful. Spent a lot of time to explain things and to get to know our dog.Phillip G.Phillip G. ★★★★★ Awesome staff. We love Dr. Turner and staff. Can tell they care for the animals. Let's you know what is needed for your pet and works with you on getting it done no pressuring you too get it done right away. Would highly recommend them to pet owners. 👍👍👍Andie H.Andie H. ★★★★☆ Helpful and informative staff who are always quick in assistance and able to get you in and out as quickly as possible.Hunter W.Hunter W. ★★★★☆ Care was fantastic. Saved my dog life...There are a few other issues I wasnt thrilled with...Barry R.Barry R.js_loader

Come See Us


Click address for directions:

620 Butternut Dr.,
Holland, MI 49424

Monday

8:00am - 5:00pm

Tuesday

8:00am - 5:00pm

Wednesday

8:00am - 9:00pm (5pm-9pm: Urgent Care Appointments ONLY)

Thursday

8:00am - 9:00pm (5pm-9pm: Urgent Care Appointments ONLY)

Friday

8:00am - 9:00pm (5pm-9pm: Urgent Care Appointments ONLY)

Saturday

Closed

Sunday

Closed

Click address for directions:

2691 N. 120 Ave,
Holland, MI 49424

Monday

7:00am - 7:00pm

Tuesday

7:00am - 7:00pm

Wednesday

7:00am - 7:00pm

Thursday

7:00am - 7:00pm

Friday

7:00am - 6:00pm

Saturday

7:00am - 12:00pm

Sunday

Closed

Ottawa Animal Hospital West's Services

We understand that a pet is part of the family. Our goal is to provide each one with a long, healthy and happy life. The day your pet enters our hospital it becomes part of our family too. From new puppy and kittens to graying seniors, we are there every step of the way. Our comprehensive suite of veterinary services ensures that every aspect of their wellbeing is given the excellent care they deserve. Ottawa Animal Hospital West and Ottawa Animal Hospital East offer the same services at both locations.

Exotic Pet Care

Rabbits & Small Mammals

Urgent Care

Urgent Care

Cat Declawing Alternatives

Declawing Alternatives

Pet Vaccinations

Vaccinations

Surgery For Pets

Surgery

Holistic Care For Pets

Holistic Care

View All Services

What's Next

  • 1

    Confirm your desired Ottawa Animal Hospital (East or West)

  • 2

    Call to book an appointment.

  • 3

    Meet with a doctor for an initial exam.

Make an Appointment
616-399-2540

I’ve been taking my lucky at animal hospital since he was 3 weeks old and he is 11 now. You guys are the best and for my little Romeo that is 7 months, he goes there too! Thanks so much.

Delores V

Everybody at both locations are so nice and not just to me! They treat my two dogs like they’re part of the family.

Michael P

Friendly, professional staff. Always responsive and helpful. Very caring and loving to our dog and cat. Highly recommended.

S Bromley

Just an awesome place! I adopted my dog from Harbor Humane and got a free visit at Ottawa Animal Hospital when adopting her and we have made it her primary vet since then. She loves everyone there! She doesn’t do well with new men and can be male aggressive, but OAH always accommodates and makes sure she is only handled by female staff, which I greatly appreciate! They take the time to call and see how she is doing after visits and I couldn’t ask for a better vet for my girl! Thank you for all you do!

Brodie O

We adopted a large breed dog, and weren’t sure where we would be able to go where they wouldn’t judge us or our pup. We asked around, and they came highly recommended by other large breed families. The entire staff was amazing, we are always able to get in very quickly when we need to, and they always have a number of different treats to keep him busy while we are there!

Stephanie R

There is NO question in my mind that Dr. Heitman has created a tremendous, loving and highly talented team including, of course, Dr. Heitman! Most veterinarians have only a veterinarian office. This special veterinarian took his office/clinic to the next level by taking the time, doing the extensive & hard work to create a state of the art pet hospital with top equipment, top veterinarians & a superb & very qualified staff!

Fran