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Ottawa Animal Hospital West

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New Clients

Meet The Doctors

Meet The Doctors

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Services

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Contact Us

We are here to service the cities of Holland, MI, West Olive, MI, Zeeland, MI, Grand Haven, MI, Grand Rapids, MI, Allendale, MI, Fennville, MI, Saugatuck, MI, Hesperia, MI, Allegan, MI and more!

Ottawa Animal Hospital West is a full-service, AAHA accredited veterinary medical facility, located in Holland, MI. We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Your pets’ health and well being are very important to us, and we take every possible measure to give your animals the care they deserve. Our entire staff is Fear Free Certified to ensure we are helping your pet have a low-stress experience with us, every time. With our seven skilled doctors on staff, we have over 100 years of veterinary experience to utilize for our patients. Please take a moment to contact us today, to learn more about our veterinary practice and to find out more information about how Ottawa Animal Hospital can serve the needs of you and your cherished pet.

All Staff is Fear Free Certified through Level 1.

Hear what our clients are saying about us

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★★★★★ *5 stars before as well, but needed to share most recent 5 star experience*I’ve been taking my cat here for the past year almost and am very thankful I made a switch in veterinary clinics. Everyone here is kind & helpful. From front desk, to techs, doctors. I am so grateful for them all.This week my mother’s cat was ill out of nowhere, and after vague information from her old vet, I scheduled her for an appointment at Ottawa Animal Hospital West for a second opinion. I told them what was happening and they were super quick to find a place for her given her symptoms. Dr.Carlson was super informative , and did all she could/gave us options for our cat (who was a lot more ill than we knew )We unfortunately ended up having to put her down, but Dr. Carlson & her tech (whom I cannot remember her name) were both so incredibly sweet, talked us through everything & reassured us along the way.The girls at the desk were compassionate as we left and I especially would like to thank Robin for all she did via telephone when her and I spoke/her and my mother did.All the doctors and staff; thank you for what you do . And if anyone if looking for a new vet, this is a great place (:AlisonAlison ★★★★★ Knowledgeable, Courteous and Caring folks that are both willing and able to make our pets lives both extended and well lived.Bill O.Bill O. ★★★★★ Our two dogs need an animal hospital “just in case” for when we are in Michigan from May-Nov. The tech team at Ottawa Animal Hospital made friends with our nervous fluffs right away. The doctor was kind to them and they got comfortable quickly. Now we can rest assured when we are here, and stay up to date with vaccs etc.Mike D.Mike D. ★★★★★ Brought our new dog in for the first time yesterday and were over-the-top impressed with the kindness and helpfulness of the staff. Organized, clean facility and really appreciated the amount of time we had with Dr. Brian to understand our options for treatment. Grateful to have such a quality place so close to our home.Cory K.Cory K. ★★★★★ They truly care about your pet’s health and needs. Staff is very friendly and professional.Colleen K.Colleen K. ★★★★★ My favorite veterinarian office they do amazing work and they’re genuinely caring peoplerobert O.robert O. ★★★★★ We had a great experience, awesome people very caring.Scott Z.Scott Z. ★★★★★ They always take great care of my pupsDubDub ★★★★★ Ottawa Animal hospital is excellent. They are all so kind and nice and make not only you feel comfortable but my kitty was so good there because of it. I would tell anyone I know to take their kitties to Ottawa Animal Hospital (I went to the West one)PS plus I was called by them to check on my baby kitty which was awesome??Stephanie C.Stephanie C. ★★★★★ Awesome with my Ozzy. He loves them. Clean place they remember the animals like and don’t likes.Nana H.Nana H. ★★★★★ Brought my found cat in for a check up on his baby teeth and overall health. Everyone who works there is wonderful and so sweet. They were able to get me in quickly and were so wonderful with my cat. You can definitely tell they all love what they do. Will continue to bring my cat here!Tyler A M.Tyler A M. ★★★★★ Our golden retriever has been treated at Animal Hospital West since he was a puppy, he loves going to the vet! We appreciate the kind and knowledgeable staff and quality care he receives.Laura D.Laura D. ★★★★★ Adore Dr. Swift and the staff of Ottawa Animal. They are amazing with our 100lb pup and our artic fox and treat them as family. We have had several emergencies with our fur family since being at OA and the team with Dr. Swift has supported from the day of the emergency to months later.Alexandria V.Alexandria V. ★★★★★ I brought my lizard, Hades here and everyone was so wonderful! Dr. Carlson was amazing and was pretty knowledgeable on his species. I’ve had a hard time finding a trustworthy vet for my reptiles so I will definitely be coming back here for all my lizard needs!Baylee P.Baylee P. ★★★★★ They are very kind and loving to my pets. And have supported my family through tough times. The doctors and staff are all very professional and helpful.Corinne W.Corinne W. ★★★★★ Very caring, knowledgeable Staff.DEB K.DEB K. ★★★★★ This office is AMAZING! After called about 10 different vet offices in an 80 mi radius, this office was the only one who could see my duck after she was cut open. Dr. Patterson and the staff (especially Amanda) still saw her even though they had a full schedule. I am so very grateful!Nichole K.Nichole K. ★★★★★ Wow...after 30+ happy years with several pets at one vet practice we weren't looking forward to finding a new practice when we moved. Our first check-up and vaccinations with Dr. Heitman, the vet tech and all the staff involved were a great experience and we're feeling confident that we've landed in the right place for our dog's new veterinary home.Pam Ralston H.Pam Ralston H. ★★★★★ I had an emergency with my cat Oliver and took him to Ottawa Animal West since they have night hours and thank goodness I got right in and they got Oliver on oxygen right away as he was having trouble breathing. Would highly recommend them for your animal needs!Diana P.Diana P. ★★★★★ Great place to take your animal to see the doctor here thank you,Victoria V.Victoria V. ★★★★★ They like my catJosh E.Josh E. ★★★★★ My cats are so calm here it's awesomeBenjamin B.Benjamin B. ★★★★★ Always a positive experience at Otawa Animal Hospital. Unfortunately, there was a euthanasia so it was a little kaotic.Abominable J.Abominable J. ★★★★★ Very friendly and personable. Open to talk to you about anything. They want what's best for your pet.Ally D.Ally D. ★★★★★ No waiting and Great People!Art S.Art S. ★★★★★ Great service. Very helpful in answering questions. Every team member who engaged with my fur baby was warm and friendly. We were in a private room and met with the vet tech Amanda. She stopped back into the room after 15 minutes to apologize for the delay as the vet's previous appointment ran long. However, a few minutes later Dr. Patterson came in the room. She was very generous with her time and invited me to ask any questions. Our fur baby Pork Chop was unusually nervous so she sat with him before and after checking his ears. He was rewarded with treats for being a good patient and a good dog. The team members handling reception and billing were very busy and enjoyed helping each client. I'm not sure the name of the young lady who took my payment, but she asked how everything went for Pork Chop and if I had any questions on the bill. Very friendly and helpful. Prompt service. Every team member went above and beyond to make sure any concern of mine was addressed despite it being a busy facility, and I felt they would give me whatever time needed to address my questions.Curtis R. B.Curtis R. B. ★★★★★ Knowledgeable, kind, trustworthy staff!Michelle SMichelle S ★★★★★ Our 1 year old cat recently began behaving oddly and this was the first place we were recommended to go to. They ran tests and told us the whole process and didn't hesitate to tell us more when we asked. They were very kind and treated us and our little boy with respect. I'm very pleased with this experience.WitchyWitchy ★★★★★ A few weeks ago was our first visit to this veterinarian’s office. We were looking for an office that accepted reptiles and other small animals, as our regular vet in our town does not. We were very fortunate to learn that not only does this office accept reptiles, but they will also accept other small animals. And their fees are not CRAZY for seeing them either. A big sigh of relief for these pet parents! We always want the best for our babies, and having access to health services for the critters that are less worried about by most of society is amazing!Our first visit was with Dr Carlson, for our bearded dragon Johnathan. The office staff, vet tech, and Dr Carlson were all extremely friendly and welcoming for our first visit. They explained the process and quickly brought us to the room. The office and room was clean, spacious, and didn’t have any strange odors or smells- which you can sometimes experience in places where they see pets.Dr Carlson was caring, efficient, and empathetic towards the situation that made us bring our bearded dragon in for a checkup. She quickly followed up with the stool sample test results, and provided advice and care for the results we were provided. We have been highly satisfied from start to finish with this office so far. We are hoping things start looking up for our bearded dragon, and are feeling hopeful thanks to the high efforts of this office.We look forward to bringing our other pets here, and feel peace knowing there is somewhere to bring them that cares and also won’t break the bank.o Oo O ★★★★★ I’ve posted about Ottawa animal hospital before. I was introduced here when I moved to the area and my 22 year old cat became ill. There wasn’t a lot they could do for her as she’d developed a very large cancerous bulb. They were very attentive and gentle. Even in her condition, she wasn’t at all scared. Dr. Turner prescribed medication to ease her pain.I am amending my review as I’ve patronized this establishment for four years after having adopted another cat. Another calico and just as feisty. She came to us ill and on the mend. The people at the hospital suggested ways to mitigate costs for all of the things she required. They were just as gentle and attentive to our new kitten as they were to my 22 year old cat. Gracie is almost three now and extremely lively, happy, and thriving. I attribute a lot of our success with her by way of the hospital.Nathan A.Nathan A. ★★★★★ The doctors and staff here are very accommodating, whether it's finding appointments or finding ways to make my needy fur babies happy.Cynthia P.Cynthia P. ★★★★★ Loved how they treat animals ❤️Stephanie “A” M.Stephanie “A” M. ★★★★★ We were able to bring in our cat who was having some digestive issues. Dr. Carlson was able to give good advice and some medicine to try, which has worked perfectly.Sarah W.Sarah W. ★★★★★ No better place to take your fur baby! Best pet vet in the world!Kristen K.Kristen K. ★★★★★ Both doctors and nurses are amazing and caring.AMRAMR ★★★★★ We adopted a large breed dog, and weren't sure where we would be able to go where they wouldn't judge us or our pup. We asked around, and they came highly recommended by other large breed families. The entire staff was amazing, we are always able to get in very quickly when we need to, and they always have a number of different treats to keep him busy while we are there!Stephanie R.Stephanie R. ★★★★★ Great staff! My dogs always get what they need.Christina M.Christina M. ★★★★★ Great place for our animals to get their health checkedLeanne S.Leanne S. ★★★★★ Great first time experience here, Chloe and the rest of the staff is great! Everyone is super friendly staff! My dog was happy the whole time (:Olivia V.Olivia V. ★★★★★ Took great care of pur boy. Between shots and surgery. Very understanding about our more natural alternatives. Very helpful with random allergic reactions.Bailey B.Bailey B. ★★★★★ They take great care of both of my dogs. You can tell everyone on their staff loves working with animals.maximum E.maximum E. ★★★★★ Dr. Bergstrom and team are great. When I brought my dog in, I was really concerned about some health issues. They listened carefully and took the time to make sure everything was checked out. The doctor's calm, reassuring manner helped relax my dog and me! I highly recommend this practice.Teri T.Teri T. ★★★★★ Very caring and helpful!Gregg D.Gregg D. ★★★★★ Great people that work hereJason C.Jason C. ★★★★★ Such caring techs and vets!Barb W B.Barb W B. ★★★★★ We just absolutely love Dr Carlson!She’s very detailed, checks in on Peanut, goes above and beyond for our kitty.I won’t take her any where else!Lo G.Lo G. ★★★★★ Beautiful 🥰❤️Erica A.Erica A. ★★★★★ Words can't quite accurately describe what the doctors and staff here have done for me & my dogs over the years. The level of care, passion, kindness, empathy, and expertise I've experienced at/from OAH is incredibly high. I have no doubt that their care extended and enhanced the lives of my two Rat Terriers. This year I had to say goodbye to my 17 & 16 year-olds...it was gut wrenching to say the least. The way OAH helped me care for them (especially in their last days) and ultimately say goodbye is something I'm forever grateful for. It's always hard letting your ill furry friends go, but OAH made the process peaceful and painless for my dogs (and regret-free for me). Now they're caring for my newly adopted mini poodle mix. I cannot recommend OAH enough.Cheyenne G.Cheyenne G. ★★★★★ They always take great care of our Pixie:)Linda B.Linda B. ★★★★★ This place was very clean and helpful . The staff was so nice to me and my puppy Blue . Would highly recommend to my friends and family !Renee R.Renee R. ★★★★★ Very compassionate and truly care for your petMelissa A.Melissa A. ★★★★★ They saw my cat when my regular vet couldn't get him in for about a month. The doctor was super helpful and gave me a list of things to do to help my cats eye heal. The staff was friendly and my cat is doing great.Al K.Al K. ★★★★★ My new favorite place in Holland!I recently moved to the area and with multiple pets in my home, something is always bound to happen.They have squeezed two of my pups into their busy schedule and took phenomenal care of both of them (and me too by relieving my stress and anxiety).Kristi D.Kristi D. ★★★★★ Friendly, professional staff. Always responsive and helpful. Very caring and loving to our dog and cat. Highly recommended.S B.S B. ★★★★★ So pleased with the care my dog has received from Ottawa Animal Hospital! Ottawa Animal Hospital got my dog in on short notice when the vet my family had previously used gave us a two week wait on an injury my dog needed to be seen for urgently. Once my dog was seen, the communication from Ottawa Animal Hospital has been outstanding. At one point my pet's labwork was delayed due to weather (not at all Ottawa Animal Hospital's fault), and they called me to inform me of the delay and then called again the next day to follow up when labwork had been received. Very pleased with both care and communication.Jackie W.Jackie W. ★★★★★ I had to say goodbye to my cat that was unwell due to old age health problems. They were kind, patient, and explained each step of the process. I was allowed to hold her and say Goodbye.Shelly B.Shelly B. ★★★★★ An outstanding group of folks who took excellent care of my beloved dog. I am beyond grateful for the time and care they provided for my Charlie (a 2 year old Pit bull) especially after I had a really disappointing experience with another vet in town. His previous vet admitted (after two unsuccessful visits for his ear infection and a lot of money wasted) to being prejudice against Charlie’s breed and therefore didn’t offer proper care. That meant my Charlie suffered from this ear ache two weeks too long.Ottawa Animal Hospital West didn’t even show a moment of hesitation when I requested Charlie become a new patient there and told them his breed. In fact the woman who set up the appointment for us was already expressing joy about his breed and how much she adores them. What a relief! From the moment we arrived they never disappointed and were gracious, informative, and warm. I really believe they went above and beyond both getting to know him and earning his trust by also letting him get to know them too. FINALLY a Vet that will treat my Charlie like the tender hearted, smart, sweet, fun and friend loving dog he is. Thank you so much! Charlie is my baby and it makes my heart happy as well as gives me much needed peace knowing Charlie finally has a great Vet now who we can trust will respect and appreciate him. I know for sure he will continue to receive proper veterinary care and keep that goofy grin on his adorable face.Sincerely, Charlie’s Mom SheriSheri H.Sheri H. ★★★★★ Staff were friendly, showed care for my kitten, explained everything so that I knew what and why it was happening. Felt like my kitten was treated well in their care.Emily T.Emily T. ★★★★☆ Helpful and informative staff who are always quick in assistance and able to get you in and out as quickly as possible.Hunter W.Hunter W.js_loader

Come See Us


Click address for directions:

620 Butternut Dr.,
Holland, MI 49424

Monday

8:00am - 5:00pm

Tuesday

8:00am - 5:00pm

Wednesday

8:00am - 9:00pm (5pm-9pm: Urgent Care Appointments ONLY)

Thursday

8:00am - 9:00pm (5pm-9pm: Urgent Care Appointments ONLY)

Friday

8:00am - 9:00pm (5pm-9pm: Urgent Care Appointments ONLY)

Saturday

Closed

Sunday

Closed

Click address for directions:

2691 N. 120 Ave,
Holland, MI 49424

Monday

7:00am - 7:00pm

Tuesday

7:00am - 7:00pm

Wednesday

7:00am - 7:00pm

Thursday

7:00am - 7:00pm

Friday

7:00am - 6:00pm

Saturday

7:00am - 12:00pm

Sunday

Closed

Ottawa Animal Hospital West's Services

We understand that a pet is part of the family. Our goal is to provide each one with a long, healthy and happy life. The day your pet enters our hospital it becomes part of our family too. From new puppy and kittens to graying seniors, we are there every step of the way. Our comprehensive suite of veterinary services ensures that every aspect of their wellbeing is given the excellent care they deserve. Ottawa Animal Hospital West and Ottawa Animal Hospital East offer the same services at both locations.

Exotic Pet Care

Rabbits & Small Mammals

Urgent Care

Urgent Care

Cat Declawing Alternatives

Declawing Alternatives

Pet Vaccinations

Vaccinations

Surgery For Pets

Surgery

Holistic Care For Pets

Holistic Care

View All Services

What's Next

  • 1

    Confirm your desired Ottawa Animal Hospital (East or West)

  • 2

    Call to book an appointment.

  • 3

    Meet with a doctor for an initial exam.

Call Us Today
616-399-2540

I’ve been taking my lucky at animal hospital since he was 3 weeks old and he is 11 now. You guys are the best and for my little Romeo that is 7 months, he goes there too! Thanks so much.

Delores V

Everybody at both locations are so nice and not just to me! They treat my two dogs like they’re part of the family.

Michael P

Friendly, professional staff. Always responsive and helpful. Very caring and loving to our dog and cat. Highly recommended.

S Bromley

Just an awesome place! I adopted my dog from Harbor Humane and got a free visit at Ottawa Animal Hospital when adopting her and we have made it her primary vet since then. She loves everyone there! She doesn’t do well with new men and can be male aggressive, but OAH always accommodates and makes sure she is only handled by female staff, which I greatly appreciate! They take the time to call and see how she is doing after visits and I couldn’t ask for a better vet for my girl! Thank you for all you do!

Brodie O

We adopted a large breed dog, and weren’t sure where we would be able to go where they wouldn’t judge us or our pup. We asked around, and they came highly recommended by other large breed families. The entire staff was amazing, we are always able to get in very quickly when we need to, and they always have a number of different treats to keep him busy while we are there!

Stephanie R

There is NO question in my mind that Dr. Heitman has created a tremendous, loving and highly talented team including, of course, Dr. Heitman! Most veterinarians have only a veterinarian office. This special veterinarian took his office/clinic to the next level by taking the time, doing the extensive & hard work to create a state of the art pet hospital with top equipment, top veterinarians & a superb & very qualified staff!

Fran